A well established technical centre is housed in the basement of the facility at Noida. The centre is primarily responsible for:

Customer Application Support. Assistance is offered to customers for selection of appropriate type of capacitors to suit intended application.

Design and Development of Capacitors. Market requirements are clearly understood and converted into new designs in close association with customers. All designs are subjected to reliability testing and confirmation as part of the pre-release procedure. Turnover from new products is being monitored for the last five years and we are consistently generating 30% of our turnover from new products.

Documentation Centre. Specifications of raw material, process specifications and customer product specifications are kept here. In addition, all relevant national and international standards are available in the centre.

Training Cell. Training is undertaken for manufacturing and marketing teams.

Competitor Analysis. Market probe for development around the world and for benchmarking exercises.
Reliability Testing. The centre is equipped with an environmental test laboratory wherein a host of reliability and endurance testing can be carried out. This in-house facility is used for ensuring reliability before release of any new design, input or process.

Approval Coordination. This is also the nodal agency for coordination with all external test facilities for testing and approval of Deki capacitors.

Pilot Plant. The centre has an independent production facility wherein the critical processes can be carried out under controlled conditions.

Technical Interface. The centre is the technical interface between the company and its customers. The centre head is responsible for making the company technically proficient.

Technical Seminars are conducted on a regular basis for common interest groups of customers where application aspects specific to the user industry are addressed.

The centre also contributes regularly to the Deki news bulletin Charge.