Customer Satisfaction Survey July -16 to Dec -16

09 March, 2017

Deki is doing a six monthly customer satisfaction survey. In the recent survey done in Jan17 (evaluation period of July 16 to Dec 16), Deki scored 87.71% (target >85%), The survey comprises questions regarding the quality / reliability of Deki capacitors, complaint handling, price, delivery, technical support, response speed & quality of response and their perception of values offered by Deki.